In this episode, the host of Medic Mindset, Ginger Locke, discusses the importance of good questions and deep listening. She weaves in recommendations from her own research and from paramedic and Editor-in-Chief of EMS1.com, Greg Friese.
Books recommended in Episode 23:
Study on interruptions by clinicians
Another study on interruptions
Spontaneous talking time by patients study

practicing how they ask questions
Most people do not listen with the intent to understand; they listen with the intent to reply.
Steven Covey in 7 Habits of Highly Effective People