For the second time, I’m visiting with Tania Glenn. She’s been on the show before in an episode that released in January of 2017 and since then I’ve gotten tons of questions for Tania from listeners. I wanted to ask some of those questions and to talk to her about a documentary she recently released. 

In this episode we discuss:

How, in her documentary, she challenges leaders of EMS departments to better invest in the care of paramedics’ mental health.

How she works with dispatchers to process traumatic audio memories.

Why she models her practice after Southwest Airlines.

And which cuss word she finds the most versatile.

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